Privacy policy

Last updated: October 2025

At Nora Eve Bridal Boutique Ltd, your privacy matters to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit or make a purchase from www.noraevebridal.co.uk (the “Site”).

1. Who We Are

Nora Eve Bridal Boutique Ltd
The Glass Yard, Chesterfield, S40 8JY
Email: emma@noraevebridal.co.uk
We are the data controller responsible for your personal data.

2. The Information We Collect

When you interact with our Site, we collect personal information to provide the best possible experience. This may include:

a. Information you provide to us directly

Name, email address, phone number and wedding details (when you book an appointment or join our mailing list).
Billing, shipping and payment information (when you make a purchase).
Any other details you choose to share through forms, emails, or messages.

b. Information collected automatically

Your IP address, browser type, device type, time zone and how you browse our Site.
Pages you view, how long you stay on them, and what brought you to us (via cookies and analytics).

c. Cookies

We use cookies to personalise your experience, improve performance and analyse traffic. You can manage or disable cookies in your browser settings at any time.

3. How We Use Your Information

Process and fulfil orders or appointments (including payments and confirmations).
Communicate with you about appointments, products or services.
Send marketing updates (only if you’ve opted in).
Improve our website, services and customer experience.
Detect and prevent fraud or misuse of our Site.

We’ll only use your personal data when we have a lawful basis to do so — for example, fulfilling a contract with you or with your consent.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share limited data with trusted third parties who help us run our business, including:

Shopify – our e-commerce platform
Google Analytics and Meta Pixel – for analytics and advertising
Payment providers (e.g. Stripe, Shopify Payments) – to process payments securely
Email and marketing providers – to send updates or booking confirmations

These providers only access your data as necessary and are bound by data protection laws. We may also disclose your information when required by law or to protect our rights and property.

5. Behavioural Advertising & Analytics

We may use analytics and advertising tools to show you content and offers we think you’ll love. You can opt out of targeted ads using the links below:

You can also opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout

6. Data Retention

We keep your personal information only for as long as necessary to provide our services or meet legal obligations.

For example, order details are kept for tax and accounting purposes. Appointment details are stored to manage your bookings and future fittings. If you’d like your data deleted, you can contact us at any time.

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your data (“the right to be forgotten”)
Withdraw consent for marketing communications

To exercise these rights, contact us at emma@noraevebridal.co.uk.

8. Security

We take your privacy seriously. All data is stored securely, and payment information is encrypted and processed through trusted third-party providers. We never store your full card details on our systems.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, technology or legal requirements. Any updates will be posted on this page, so please check back from time to time.

10. Contact Us

If you have any questions about our privacy practices, or would like to make a complaint, please contact:

Emma Swain
Nora Eve Bridal Boutique Ltd
The Glass Yard, Chesterfield, S40 8JY
Email: emma@noraevebridal.co.uk